The Vision and Story of Hendrik & Partner
The idea for Hendrik & Partner emerged in 2020, as senior management across numerous companies faced growing challenges: escalating costs, inefficient operational structures, and increasing difficulty in finding qualified personnel, particularly in Germany, Malta, Cyprus, and Gibraltar.
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Realized in 2024, Hendrik & Partner was created to address these challenges and help companies achieve operational excellence. Our network unites experienced professionals across all management levels, from team leaders and trainers to Heads of Department and COOs, with deep expertise in industries such as iGaming, E‑Commerce, SaaS, FinTech, and Trading.
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Our international network is based in Germany, Slovenia, and Malta. While our business language is English, we also operate fluently in German and other languages. This multicultural team combines operational experience, strategic insight, and industry-specific knowledge to create tailored solutions for complex organizational structures.
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Hendrik & Partner has successfully partnered with major German companies as well as firms from Saudi Arabia, Austria, Belgium, and Georgia. Confidentiality and discretion are fundamental to every engagement, trust is the foundation of our partnerships.
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Our approach is simple yet highly effective: we analyze operational structures, optimize processes, streamline systems, and strategically align teams. This transforms inefficient operations into high-performing, scalable, and future-ready operations, reducing costs, increasing productivity, and driving sustainable growth.
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Our Mission: We empower companies across all operational functions, from Customer Support and Sales Operations to KYC, Risk, Payments, Compliance, Fraud Prevention, Responsible Gambling, and Trading Operations, to achieve excellence. With Hendrik & Partner, businesses benefit from customized solutions, hands-on expertise, and measurable results that strengthen operations and drive long-term success.
"We are ready to elevate your company’s operations to peak efficiency, driving measurable growth, cost savings, and long-term success."
Your Hendrik&Partner Team
Our Milestones
"Achievements We Are Proud Of"
Hendrik & Partner has achieved significant milestones that highlight our growth, our impact, and the trust placed in us by companies across E-Commerce, iGaming, and Trading. We are proud of the measurable value we have delivered and continue to deliver to our clients.
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One of our strongest achievements is the continued success of our Employee Training and Development programs. These services are highly requested and consistently well-received, proving that true value lies in individuality, exclusivity, and tailored solutions. Supporting teams to grow, evolve, and perform at their best remains one of our core goals.
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In the field of Operational Services, we have made exceptional progress:
from building Support Operations structures from the ground up, particularly within the E-Commerce and iGaming sectors, to optimizing complex operational environments and aligning teams for long-term scalability. Our ability to design, implement, and refine operational ecosystems has become one of our strongest milestones.
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Within Operational Due Diligence, we are a trusted partner for companies evaluating acquisitions or reviewing their operational departments. While mergers and acquisitions do not occur every week, the current global economic environment has led many businesses to reassess their operational efficiency. Here, our expertise in analyzing costs, workflows, compliance structures, and risk exposure has proven invaluable. We have established ourselves as a reliable partner for companies seeking clarity, accuracy, and operational stability during times of change.
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As we move through 2025, we look back with pride at the milestones we’ve reached and look forward with confidence to successfully completing another year of delivering excellence, transformation, and meaningful impact for our clients worldwide.